Status of your return
Returning of your order is easy and is extensively explained by our customer service. Of course you want to know what the status is of your return. In your dashboard you can find everything about your return, but also by contacting the customer service. They can tell you everything you need to know about the status of your return.
In the system you’ll receive updates en we’ll keep you updated about the steps you need to follow or your package follows when we receive it in our warehouse. Do you have any questions about your status, contact the customer service or check your dashboard to know the exact status of your return.
Questions? This is how you can reach us:
Our customer service is reachable 5 days a week from 09:00 until 18:00 hours.
Or call +31 (0)30 844 8139
Our customer service is open from Monday until Friday until 18:00.